Effective Date: Dec 28th, 2024

Welcome to Epso.ai! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our software-as-a-service (SaaS) platform.

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you register for an account, we collect your name, email address, phone number, and other relevant contact details.

• Payment Information: When you make a purchase, we collect payment details, such as billing address and credit card information, through a secure payment processor.

• User Content: Any data, files, or content you upload to the platform.

1.2 Information We Collect Automatically

• Usage Data: We collect information about how you interact with our platform, including log files, IP addresses, device information, and browsing behavior.

• Cookies and Similar Technologies: We use cookies and similar technologies to track your preferences and enhance your experience.

1.3 Third-Party Information

• We may receive information about you from third-party integrations or services you choose to connect with Epso.ai.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Epso.ai platform.

• Facilitate account creation and authentication.

• Process payments and manage subscriptions.

• Respond to customer service inquiries.

• Communicate with you about updates, promotions, and product announcements.

• Analyze usage trends and improve functionality.

• Comply with legal obligations and enforce our Terms of Service.

3. How We Share Your Information

We do not sell your personal information. However, we may share your information with:

• Service Providers: Third parties that perform services on our behalf, such as payment processing, data analysis, and customer support.

• Business Partners: If you engage with integrations or third-party tools, they may access your information.

• Legal and Regulatory Authorities: When required to comply with laws, regulations, or legal processes.

• Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Your Choices

• Account Management: You can update your account information or delete your account through the settings page.

• Marketing Preferences: Opt-out of receiving promotional communications by following the unsubscribe link in emails.

• Cookies: Adjust your browser settings to manage or block cookies.

5. Data Retention

We retain your information as long as your account is active or as needed to provide our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

7. International Data Transfers

If you are accessing Epso.ai from outside of Canada, your information may be transferred to and processed in a country with different data protection laws. By using our platform, you consent to such transfers.

8. Children’s Privacy

Epso.ai is not intended for individuals under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or through a notice on our platform. Your continued use of the platform after such changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: [email protected]

Thank you for trusting Epso.ai with your information. We are dedicated to maintaining your privacy and ensuring a secure experience.